Troubleshoot OCF Connectors

Alation Cloud Service Applies to Alation Cloud Service instances of Alation

Customer Managed Applies to customer-managed instances of Alation

This topic explains the steps to collect logs if you encounter errors while using an Open Connector Framework (OCF) connector. These logs capture the connector’s operations, data source interactions, and any errors or issues. Alation Support will analyse the logs to find the cause of the errors and help rectify them. The log collection steps differ based on the Alation deployment type: customer-managed or Alation Cloud Service.

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